Notice of Privacy Practices
Effective Date: December 17, 2024
This Notice of Privacy Practices ("Notice") describes how your Protected Health Information ("PHI") may be used and disclosed by Kerbside Health, Inc. and how you can access this information. We are committed to protecting your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Your Rights
You have the right to:
Access Your Records: Request to see or receive a copy of your PHI in paper or electronic form.
Request Amendments: Ask us to correct or update incomplete or inaccurate information.
Request Restrictions: Request limits on how your information is used or shared, though we may not always be able to accommodate such requests.
Receive Confidential Communications: Request that we contact you in a specific way (e.g., via email instead of phone).
Receive a List of Disclosures: Obtain a report of instances where we shared your PHI, beyond routine uses like treatment, payment, and healthcare operations.
File a Complaint: If you feel your rights have been violated, you may contact us directly or file a complaint with the U.S. Department of Health and Human Services.
To exercise any of these rights, contact us at:
Email: hello@kerbsidehealth.com
How We Use and Disclose Your Information
We may use and share your PHI in the following ways:
1. Treatment
We use your PHI to facilitate communication with healthcare professionals regarding your care and to provide consultative services.
2. Payment
We use your PHI to process payments and manage billing for services rendered.
3. Healthcare Operations
We use your PHI to improve our services, train staff, and ensure compliance with applicable regulations.
4. As Required by Law
We may disclose your PHI if required by federal, state, or local law.
5. Public Health and Safety
We may disclose your PHI to authorized entities for purposes such as preventing disease, reporting adverse events, or addressing safety concerns.
6. Business Associates
We may share your PHI with third-party service providers ("business associates") who assist with our operations. These entities are required by law to safeguard your PHI.
7. Other Uses with Your Authorization
We will not use or disclose your PHI for purposes not described in this Notice without your explicit written permission.
Our Responsibilities
We are required by law to maintain the privacy and security of your PHI.
We will promptly inform you if a breach occurs that may compromise the privacy or security of your information.
We must follow the duties and privacy practices described in this Notice.
Changes to This Notice
We reserve the right to update this Notice at any time. Any changes will apply to all PHI we maintain and will be posted on our website with an updated effective date.
Contact Us
If you have questions about this Notice, your privacy rights, or if you want to file a complaint, please contact:
Kerbside Health, Inc.
Email: hello@kerbsidehealth.com